FAQs / Shipping

Q?

Age

A.

All customers requesting artwork to be done on alcohol must be over the age of 21, as they must purchase the alcohol themselves and deliver to Avoir Le Chic, LLC

There is no age limit for those requesting art work on cold pressed watercolor paper.

Q?

Artist

A.

The customer acknowledges that Avoir Le Chic’s artistry on each order is hand painted and personalized for each customer. The customer agrees to accept the personalized artistry in the condition as received and Avoir Le Chic shall not be responsible for any returns regarding the artwork. The end result of the artwork is in the sole discretion of the artist. ( box to check that they have read and understand)

Q?

Shipping

A.

All artwork done on clients alcoholic beverage will be hand delivered locally only to parts of Northern NJ and NYC and the person accepting the order must show proper age identification.

Delivery days may vary subject to customer’s location and weather.
We ship all non alcoholic artwork within the 50 states, we do not ship outside of the United States of America

If a customer receives a damaged package, it’s the customer's obligation to take pictures immediately upon delivery and email them to Cynthia@avoirlechic.com or contact Cynthia at 917-620-3279. Business hours are between 9:00 am to 4:30 pm EST. M-F

Avoir Le Chic shall not be liable for any damage to any order in transportation after it leaves the Avoir Le Chic’s studio. Avoir Le Chic will make reasonable efforts to resolve any damages on the artwork. In the event that the customer and Avoir Le Chic cannot resolve their differences, any disputes must go to binding arbitration in the State of NJ before filing any civil action.

Artwork will ship within 21 days to 27 days of receipt of the customer’s order, unless the order is for more than 5 Items. In this case, a shipping date will be determined by the Artist, as each item is hand painted.